App Privacy Policy

SPA UK App Privacy Policy

Last updated: 30th July 2026

Shree Prajapati Association UK (“SPA UK”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how the SPA UK app collects, uses, stores and shares information when you use the app.

This policy applies to the SPA UK mobile app.

Information We Collect

We may collect the following information through the app:

Push notification token

If you allow push notifications, the app stores a push notification token for your device. This is used to send app notifications about SPA UK events, updates and announcements.

App installation identifier

This is a device-specific app installation ID used to manage app functions such as push notifications, reduce duplicate registrations, and help prevent duplicate feedback submissions.

Device platform

We may collect basic platform information, such as whether the app is being used on iOS or Android, to support app functionality and troubleshooting.

Feedback submissions

If you choose to use feedback forms in the app, we collect the responses you submit. This may include personal information if you choose to provide it in your answers.

Some feedback forms may relate to specific SPA UK events, articles or app content. In those cases, we may also store the relevant form ID, article/event ID, submission date and app installation identifier.

Event submission forms

If you submit an event for SPA UK to review, we may collect information such as your name, email address, phone number, event details, event contact information, suggested notification wording and any notes you provide.

This information is used by SPA UK administrators to review, manage and publish event information where appropriate.

App analytics

We may use app analytics to understand how the SPA UK app is used and to improve the app. This may include information such as which sections are opened, which events or articles are viewed, and when external event or registration links are selected.

We use analytics in an aggregated way to understand what content is useful and to improve the app. We do not use app analytics to sell or rent personal data, and we do not use it for third-party advertising.

Basic technical information

We may process limited technical information needed for app functionality, such as platform type, app-related request data, timestamps and diagnostic information.

How We Use Information

We use information collected through the app to:

  • send push notifications about SPA UK events, updates and announcements
  • manage and maintain app functionality
  • receive and review feedback from users
  • manage event feedback and event submissions
  • help prevent duplicate feedback submissions
  • understand how app content is being used
  • improve the app and SPA UK digital services
  • support internal administration of SPA UK app content

How Information Is Stored

Information submitted through the app may be processed through SPA UK systems and trusted service providers used to manage app content, notifications, forms, analytics, feedback and related administration.

Sharing of Information

We do not sell personal information collected through the app.

We may share or process information with trusted service providers used to operate and support the app, including providers that support app notifications, workflow automation, cloud hosting, database storage, spreadsheet or data storage, email processing, image hosting, app analytics, app distribution and platform services.

These services are used only to support the operation, administration and improvement of the SPA UK app and related services.

Feedback and User-Provided Content

If you submit feedback through the app, please do not include sensitive personal information unless necessary.

Any information you choose to include in a feedback message or form response may be visible to SPA UK administrators reviewing app feedback. Where feedback relates to a specific event, it may also be shared with the relevant SPA UK event contact or organiser where appropriate.

Event Submission Content

If you submit event information through a form, SPA UK may use the submitted details to create or update an event listing in the app. Submitting an event does not mean it will automatically be published. SPA UK will review event submissions before publication.

Data Retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, including app operation, feedback review, event administration, record keeping and service improvement.

We may delete or anonymise information when it is no longer needed.

Security

We take reasonable steps to protect information processed through the app. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The app is intended for the SPA UK community and general users. If a child uses the app and submits personal information, this should be done with the involvement of a parent, guardian or responsible adult where appropriate.

Your Choices

You may:

  • disable push notifications in your device settings
  • choose not to submit feedback or forms through the app
  • avoid including personal information in free-text responses unless necessary
  • contact SPA UK if you have questions about your information

Third-Party Services

The app and related SPA UK workflows may use trusted third-party service providers to support app functionality, including cloud hosting, database storage, app analytics, push notifications, workflow automation, email processing, spreadsheet/data storage, image hosting, app distribution, and links to external websites or booking platforms.

These providers process information only as needed to support the operation, administration and improvement of the SPA UK app and related services.

Where the app links to third-party websites, documents, videos, booking pages or other external services, those third parties may have their own privacy policies and practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be made available through the relevant public privacy policy page for the app.

Data Deletion

Users of the SPA UK app can request deletion of personal data they have submitted through the app, including feedback form submissions, event submission details and push notification registration data where applicable.

To request deletion, email info@prajapati.org.uk with the subject “SPA UK App Data Deletion Request”.

Please include enough information for us to identify the data you want deleted, such as your name, email address, the form or event involved, or the device/app details used when submitting feedback.

We will review and process deletion requests as soon as reasonably possible, unless we need to retain certain information for legal, security, safeguarding or administrative reasons.

Contact Us

If you have questions about this Privacy Policy, the SPA UK app, or how your information is handled, you can contact us through the App Info / Feedback section of the app, or by using the details below:

Shree Prajapati Association UK

Email: info@prajapati.org.uk

Website: https://www.prajapati.org.uk/